Investigating Cross-Functional Collaboration and Knowledge Sharing in Cloud-Native Program Management Systems

Biswanath Saha¹ & A Munish Kumar²

¹ Jadavpur University

Kolkata, West Bengal India

²Department of Computer Science and Engineering
Koneru Lakshmaiah Education Foundation
Vadeshawaram, A.P., India
engg.munishkumar@gmail.com

Abstract

In the rapidly evolving landscape of cloud-native program management systems, effective cross-functional collaboration and robust knowledge sharing are pivotal for organizational success. This study investigates the dynamics of interdisciplinary teamwork and the mechanisms facilitating the exchange of information within cloud-native environments. Utilizing a mixed-methods approach, the research combines quantitative surveys with qualitative interviews across multiple technology-driven organizations adopting cloud-native methodologies. The findings reveal that seamless collaboration between development, operations, and business teams significantly enhances project efficiency, innovation, and adaptability. Key factors influencing successful knowledge sharing include the implementation of integrated communication platforms, fostering a culture of transparency, and the establishment of standardized protocols for information dissemination. Additionally, the study identifies common barriers such as siloed departmental structures, varying terminologies, and resistance to change, which impede effective collaboration and knowledge flow. By analyzing these challenges, the research offers strategic recommendations for organizations aiming to optimize their cloud-native program management practices. These include investing in collaborative tools, promoting continuous learning and professional development, and encouraging leadership practices that support cross-functional initiatives. The implications of this study extend to enhancing the overall agility and resilience of organizations in the cloud era, providing a framework for leveraging cross-functional collaboration and knowledge sharing as drivers of sustained competitive advantage. Ultimately, this research contributes to the broader understanding of how integrated teamwork and effective information exchange can be harnessed to maximize the potential of cloud-native program management systems, ensuring that organizations remain responsive and innovative in a dynamic technological landscape.

Keywords Cloud-native program management, cross-functional collaboration, knowledge sharing, interdisciplinary teamwork, integrated communication, organizational culture, agile workflows, digital transformation, silo reduction, continuous learning

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